Supported Independent Living: common questions

Can you take someone with a restrictive practice in place?

Yes. We will want the current behaviour support plan, the authorisation, and an honest conversation about the plan to reduce it.

Can you do two or three workers to one person?

Yes, including active overnight. Those ratios are determined through the person’s NDIS plan rather than by us, and they can vary by time of day. What we bring is the team to deliver them and the systems to keep them running safely.

What if the NDIA has not funded enough hours?

We will help build the evidence for a home and living request, and we will be honest with you about what we can safely deliver in the meantime. We will not agree to a roster we cannot staff safely.

Do we have to use your housing?

No. SIL is the support, not the house. If you have Specialist Disability Accommodation or your own tenancy, we can provide support there.

How quickly can someone move in?

It depends on the person, the house and the staffing. A safe transition usually takes weeks, not days, though we have moved more quickly where a situation was urgent. Ask us about the particular circumstances.

Do you support people in the Inner West only?

We are based at Rozelle in Sydney’s Inner West and we support people across Sydney. Tell us where you are and we will let you know honestly whether we can staff it well.

What happens as someone gets older, or their needs change?

The plan changes with them. That is what the regular reviews are for.

Last reviewed 17 September 2026 by Steven Lowrie, Governance and Case Management Lead. Rules and funding can change. If something here does not match your situation, ask us.