Guide
How clinical governance works in our homes
The checks behind every roster, from nurse-led plans and behaviour support to restrictive practices and incident reporting.
Guides and answers about our services, kept up to date as rules and funding change.
Guide
The checks behind every roster, from nurse-led plans and behaviour support to restrictive practices and incident reporting.
Guide
Why behaviours of concern are communication, how we work out what is behind them, and how we measure progress.
Guide
How we support the families of the people who live in our homes, and how what they know shapes the plan.
Guide
How our homes are set up, from choosing who you live with to rosters written around your day.
Guide
Why belonging takes deliberate work, and how we build community into everyday support.
Guide
A plain list of what Supported Independent Living pays for, what it does not, and a recent change to rosters of care.
Common questions
Answers about restrictive practices, staffing ratios, housing, moving in, and where we work.
Guide
When support comes to your home, the worker is the guest. What that means for who comes in, your routine, your house and your keys.
Guide
What the UN Convention, the NDIS Code of Conduct and the Practice Standards say about privacy, dignity and family life when support happens at home.
Guide
Why good in-home support points outwards, the idea of real wealth, and what a community-centred model looks like in the Inner West.
Guide
What we train our in-home workers to do, and what you are entitled to hold us to, from how they arrive to what they write down.
Common questions
Answers about choosing your workers, cancelling a visit, consistency, living with family, getting out, and what to do if something goes wrong.
Guide
What CHSP is, who it is for, what we deliver under it, and what help around the house covers.
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How CHSP respite works, at home or on a few hours out, and why it is worth asking early.
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The path through My Aged Care, the free assessment, and choosing who supports you.
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How the client contribution works, what happens if money is tight, and why your pension is not affected.
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If your funding comes through Support at Home, you can choose us to deliver your nursing and personal care.
Guide
Four of the rights in the Aged Care Act 2024 Statement of Rights, in everyday words.
Common questions
Answers about eligibility, assessment, cost, respite, Support at Home, and what to do if you are not happy.
Guide
Bread on Wednesday, fruit and veg on Friday, weekly meal deliveries, and where the food comes from.
Guide
How a local charity and our hub deliver more than twenty thousand meals, hampers and snack packs a year.
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The Social Cooking Crew, Cooking for Good for school students, and who pays for it.
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The community garden at Rozelle, and the groups that meet in our community room at Mort Bay.
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Cinema Under the Stars, the All Abilities Christmas Carols, barbecues and theatre trips, all free.
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What volunteers do at the hub, how much time it takes, and what you need to start.
Common questions
Answers about food, who the hub is for, Good in the Hood, schools, volunteering and booking for Mort Bay.
Story
How a neighbourhood centre on Darling Street became together², and where the next chapter goes.
Guide
Our plan for the next three years, the three lived realities it is built around, and the road ahead.
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The framework behind every support plan, and the models we draw on alongside it.
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The evidence our Community-Led Plan is built on, about what helps people and neighbourhoods do well.
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The social enterprise café planned for Rozelle, the pathways it will carry, and where it is up to.
Accessibility
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