Guide
How clinical governance works in our homes
The checks behind every roster, from nurse-led plans and behaviour support to restrictive practices and incident reporting.
Back to Supported Independent Living
Supported Independent Living · Guide
Working alongside families
How we support the families of the people who live in our homes, and how what they know shapes the plan.
Sharing the care of someone you love is not a neutral experience. Many of the families we work with arrive carrying real grief and exhaustion, from years of advocating for supports, and from the day daily care stopped being something they did themselves. We take that seriously, and we make sure it is properly resourced.
Social workers who work with families
We have qualified social workers on the team who work directly with families, offering counselling and family-centred support. It is a service in its own right, with time set aside for it.
Families are part of planning and review
Families see what we see. They are part of planning, and part of reviewing how the plan is going, with the same picture of the data that the clinicians have.
What families know shapes the plan
Nobody has known a person longer. What families can tell us about what works, what a change in mood is signalling, and what has already been tried and failed, goes into the plan and shapes it.
Last reviewed 17 September 2026.
Talk to us about Supported Independent Living
Keep reading
More about Supported Independent Living
Guide
Our approach to positive behaviour support
Why behaviours of concern are communication, how we work out what is behind them, and how we measure progress.
Guide
Small homes on ordinary streets
How our homes are set up, from choosing who you live with to rosters written around your day.
Guide
More than a place to live
Why belonging takes deliberate work, and how we build community into everyday support.
Guide
What SIL funds, and what it does not
A plain list of what Supported Independent Living pays for, what it does not, and a recent change to rosters of care.
Common questions
Supported Independent Living: common questions
Answers about restrictive practices, staffing ratios, housing, moving in, and where we work.
Accessibility
We want this website to work for you.
If anything is hard to read or unclear, email accessibility@