Guide
How clinical governance works in our homes
The checks behind every roster, from nurse-led plans and behaviour support to restrictive practices and incident reporting.
Supported Independent Living · Guide
How our homes are set up, from choosing who you live with to rosters written around your day.
If you walked past one of our homes you would not know it was one. That is deliberate. Our homes are small, dispersed across Sydney's Inner West and surrounds, and ordinary looking, because they are ordinary houses. Who you share a kitchen with shapes your daily life, and so does who helps you in it. Here is how we set a home up, and the choices that stay yours.
The evidence, and the direction of NDIS policy, both point the same way. New build Specialist Disability Accommodation is funded only where it houses five residents or fewer, and funding for older homes with six or more residents ends after a set transition period. Best-practice research commissioned by the NDIS Commission puts the design standard at no more than six people under one roof.
A small home on an ordinary street is also the easiest kind to belong from. The shops are the local shops. The neighbours are neighbours. Nobody has to travel to be part of a community, because the community is outside the front door.
You choose who you live with. That is your right, and we treat it as one. We take the time to match housemates carefully, because a shared kitchen is a daily relationship, not a room allocation.
You choose who supports you. Matching staff to a person, their interests, temperament, language, culture and humour, matters a great deal. In a home where somebody is distressed, it is often what makes the difference.
Shared or on your own. SIL is most often funded for people sharing supports with housemates, but it can be funded where someone lives alone and needs it. If living alone is what works, we will say so in the evidence we contribute.
Support ratios can vary through the day. Two workers to one person for morning routines and community access, one to one through the afternoon, active overnight if that is what the night needs. Rosters are written around a person's day, not around a template.
Those ratios are determined through the person's NDIS plan rather than by us. What we bring is the team to deliver them and the systems to keep them running safely. And if the NDIA has not funded enough hours, we will help build the evidence for a home and living request, and be honest about what we can safely deliver in the meantime.
Thinking about supported living, for yourself or someone you love? Ask us what a home would look like, not just what it would cost. Call 02 9556 9500 or get in touch.
Last reviewed 20 September 2026 by Steven Lowrie, Governance and Case Management Lead. Rules and funding can change. If something here does not match your situation, ask us.
Keep reading
Guide
The checks behind every roster, from nurse-led plans and behaviour support to restrictive practices and incident reporting.
Guide
Why behaviours of concern are communication, how we work out what is behind them, and how we measure progress.
Guide
How we support the families of the people who live in our homes, and how what they know shapes the plan.
Guide
Why belonging takes deliberate work, and how we build community into everyday support.
Guide
A plain list of what Supported Independent Living pays for, what it does not, and a recent change to rosters of care.
Common questions
Answers about restrictive practices, staffing ratios, housing, moving in, and where we work.
Accessibility
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